General provisions
This section describes order processing, payment, pickup, delivery, complaints and returns at Omni Kaiser Patisserie.
This section describes order processing, payment, pickup, delivery, complaints and returns at Omni Kaiser Patisserie.
Order fulfilment
This section describes order processing, payment, pickup, delivery, complaints and returns at Omni Kaiser Patisserie.
Większość zamówień przygotowujemy w ciągu 1–3 dni roboczych. Cakes, produkty personalizowane, większe zamówienia oraz kolekcje sezonowe mogą wymagać dłuższego czasu przygotowania.
We inform the Customer about significant changes to the processing date by email or phone.
Metody dostawy i odbioru
This section describes order processing, payment, pickup, delivery, complaints and returns at Omni Kaiser Patisserie.
- Omni Kaiser Patisserie welcomes guests in its patisseries with handmade desserts, coffee and fresh baked goods.
- This section describes order processing, payment, pickup, delivery, complaints and returns at Omni Kaiser Patisserie.
- This section describes delivery, pickup, transport, complaints and returns for Omni Kaiser Patisserie orders.
- shipping to selected European countries after prior confirmation of feasibility
Pakowanie i transport
Producty pakujemy z uwzględnieniem ich rodzaju, delikatności oraz wymagań temperaturowych. W przypadku produktów wymagających chłodzenia stosujemy opakowania i rozwiązania transportowe dobrane do charakteru zamówienia.
The Customer should collect the parcel within the designated time and place the products in the storage conditions indicated for the given product as soon as possible.
Contact Omni Kaiser Patisserie for details, orders, cooperation or customer support.
Personal pickup
This section describes order processing, payment, pickup, delivery, complaints and returns at Omni Kaiser Patisserie.
Orders przygotowywane na konkretny termin należy odebrać w ustalonym dniu i godzinie. Producty świeże, delikatne lub personalizowane mogą nie nadawać się do przechowywania po upływie wskazanego terminu odbioru.
Uszkodzenia w transporcie
If the parcel shows visible signs of damage, the Customer should, where possible, report this to the courier and prepare photo documentation of the packaging and the product.
This section describes order processing, payment, pickup, delivery, complaints and returns at Omni Kaiser Patisserie.
Reklamacje
This section describes order processing, payment, pickup, delivery, complaints and returns at Omni Kaiser Patisserie.
This section describes order processing, payment, pickup, delivery, complaints and returns at Omni Kaiser Patisserie.
This section describes order processing, payment, pickup, delivery, complaints and returns at Omni Kaiser Patisserie.
Withdrawal from the contract
In the case of a distance contract, the consumer generally has the right to withdraw from the contract within 14 days, unless a statutory exclusion of this right applies.
The right of withdrawal does not apply, among others, to perishable products or products with a short shelf life, as well as non-prefabricated products prepared to the Customer specification or serving individual needs.
This content describes signature desserts prepared by Omni Kaiser Patisserie.
Refunds
This section describes how complaints are handled and how customers can report issues with an order or delivery.
This section describes return rules and refund handling in accordance with applicable consumer regulations.
This section describes return rules and refund handling in accordance with applicable consumer regulations.
CONTACT
This section describes delivery, pickup, transport, complaints and returns for Omni Kaiser Patisserie orders.
This section describes order processing, payment, pickup, delivery, complaints and returns at Omni Kaiser Patisserie.
